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Just thought I’d drop you a quick line to say a big thankyou for the installation – a thoroughly professional team who took very good care with their work.
I must say your company has been a pleasure to deal with and we will be looking for new replacement windows in the coming months and you will be doing them.
Kindest Regards
Mrs & Mrs Brace,
Ross-On-Wye, Hereford
The following is a letter we received after fitting a conservatory in Stonehouse.
Dear Sir/Madam,
I’m writing on behalf of my husband. We recently purchased a Conservatory. The fitters have been around this week, making sure it’s completed exactly how we wanted it to be. They were very understanding and professional with everything.
We decided that we wanted a small dwarf wall, so that I could see the garden and watch the birds from the conservatory. That is why we went for the Bespoke Conservatory, as it allowed us to design it exactly how we wanted.
My husband suggested that we get had bi-folding uPVC Doors installed, I don’t really know about them, but they work really well and it’s very nice to be able to open the front of the Conservatory fully.
We expected some mess, of course, but the fitters were very good at cleaning it as they went. Can you please thank them for this.
So thank you again for our new Cream Conservatory in Stonehouse. I am looking forward to spending many hours in the beautiful Conservatory.
Yours Sincerely,
Mrs Yates
After coming to Greenway Home Improvement last year for our rockdoor, we decided to come back for a bigger job!
This time we came to have our victorian conservatory installed. It’s a huge thing for us, and obviously we wanted someone we could trust to do a good job. We knew after the service we received last time that you were the right company to go with.
The price of the conservatory was very reasonable, we’ve heard stories as well of people adding extras on to the fee agreed at the end. Obviously, we were happy that you didn’t!
The staff were very helpful as always and did a great job handling all of our queries. We recommended you to our neighbours after you fitted our conservatory and they’ve just ordered one of your tailor made orangeries. We can’t wait to see who’s looks better at the end.
Will you also thank Chris for helping us chose our colour scheme and type of windows to go with. It was really helpful showing us what type of design would suit our needs. He helped us pick out our double glazing windows, which we were pretty clueless about. We ended up getting energy rated windows which we are very happy with.
Our thanks once again for our victorian conservatory, all the best.
Mr and Mrs Standlers
Bristol
Dear sir/madam at Greenway Home Improvements,
We are writing to thank you for the fantastic service we have recently received when planning and ordering our new conservatory. After getting a few quotes from some of the other companies, Tim was by far the most friendly, honest and in general very helpful – and it was for this reason that we chose to place our order with Greenway. We were especially impressed with the ease of your costing process by using a spreadsheet to easily numerate everything.
Tim has been extremely patient with us (despite numerous calls, some editing to our requirements and our efforts to negotiate down further); we have benefited greatly from his advice in many things, even down to the colour scheme and furniture suggestions. Tim has made us feel confident that we will receive a quality victorian conservatory where we can relax in the evenings and enjoy our retirement together. We are really looking forward to our new conservatory in ross-on-wye.
Please also find the colour chart we borrowed attached (thank you very much).
Regards,
Mr and Mrs Tinterton
Dear Tom,
I write to congratulate you on the brilliant service, which I received following my decision to involve Greenway Home Improvements in the installation of our conservatory in Caerphilly.
Following the initial contact with your company and visit by Holly I have seen a complete show of pure professionalism and no high-pressure sales techniques usually associated with some companies.
From the installation of the base of the gable conservatory and uPVC doors to visits made to rectify minor “snags”, your people have absolutely shone through and you are to be complimented on the quality of your product and customer support. The builders also need a huge thanking as they were extremely patient with our requests and worked tirelessly.
Thank you and we would be pleased if you were to use this letter and our experience to help the development of your trading interests.
Yours faithfully,
Charles Harrington
Hi again,
Just a quick mail to say thank you Greenway for all of your help with our new bespoke conservatory. Everyone was very helpful and professional.
The fitters were very impressed on how it all pieced together and that there wasn’t even a need to adjust the frames. They said they often have to do this when working for other manufacturers.
Anyway, we are thrilled with the new conservatory, it looks beautiful and is extremely secure with double glazing windows and doors coming with fantastic locks and I think that it is probably one of the best conservatories in Cardiff.
We have suggested your company to all of our friends and family. It was also nice to know that you were available to give out some helpful advice when needed, and once we had the planning go-ahead from the council, everything was easily completed.
We will definately be coming back in the future.
Jane Lindly
Cardiff
South Glamorgan
Dear Andrew,
We wanted a small extension that was larger than a Porch but there was insufficient space for a Conservatory. Thus we called it a Conorch.
Following a survey of first alternatives we selected Greenway mainly because of the superior quality of materials.
We appreciated your assistance in the design and were very impressed with the builders and the fitters and really wanted to compliment then on such a first class job.
Carry on with the good work and I’m sure Greenway has a brilliant future even in these tough times.
Mr & Mrs C Gibson.
Penarth, Cardiff.
We just wanted to write to you to say how pleased we are. It is now just over a month since you installed our conservatory in caldicot and we have had many happy hours in there.
The product is second to none, and we feel that we can say that with some authority after being a customer of one of the largest double glazing companies in the country for a number of years. We only wish that we had come to you before.
The base, building and installation work was carried outby friendly efficient staff. All rubbish was cleared and everything was left in a clean and tidy condition.
This last month has been a real test for your product. Snow, torrential rain and high winds all without any problems.
All this was provided at a price that we find unbeatable.
Thank you once again.
Mr & Mrs Davidson
Caldicot, Monmouthshire
As you know, I recently had all the windows and doors in my house replaced by your company. To say that I am delighted would be an understatement!
In this day and age it is all too common to suffer shoddy workmanship, faulty goods and poor service all of which I am quick enough to complain of.
It is a real pleasure to be able to write and thank you and your colleagues for the the way in which the job was handled. From the initial contact, through to the installation process and my contact with your office, I have alwasy been treated in a corteous and friendly way and made to feel (as all customers should) – important!
The difference the new windows and doors have made is quite dramatic. It has made several rooms, and the hall, look a good bit larger.
Once again, thank you. You can rest assured that if any one of the many admirers of the windows wants to know who did the work, I shall have no hesitation in recommending your company and giving them your telephone number. Please feel free, at any time, to use my name as a reference site – if you so wish.
Mr Taggert
Llansihen, Cardiff
Dear Sir,
Just a line to say how delighted we are with our new energy rated windows.
Your fitters were marvellous. They were very quick and efficient, and really did a first class job.
What a difference the windows have made to the appearance of our house, we are so pleased with them. Hopefully we may be able to think about a conservatory in the next year or two, so well certainly be coming back to you.
Thank you once again for an excellent job.
Yours Faithfully,
Mr & Mrs Peard,
Filton, Bristol
